Support & Help

Get help with ClanHQ, report issues, or contact us regarding billing and account questions.

Frequently Asked Questions

Is ClanHQ affiliated with Wargaming?
No. ClanHQ is an independent third-party tool that uses the official Wargaming Public API.

Is my account safe?
We use Wargaming OAuth. We never access your password.

How do I cancel?
Settings → Billing. Access remains until period ends.

Why can't I find my clan?
Try exact tag search or contact support.

Discord?
Coming soon. Contact support@clanhq.app for now.

Contact us

Report a bug, request a feature, or ask a question. We'll reply to your email address.

We typically reply within 24 hours.

Billing & refunds

For subscription questions, cancellations, or refund requests, contact our support team. Refunds are handled according to our refund policy and applicable consumer laws.

We typically reply within 24 hours.

Account & WG account linking

If you're having trouble linking your Wargaming account or accessing your data, contact support and include your account ID if possible.

Trust & compliance

ClanHQ does not provide gameplay automation, coaching, or competitive advantages. The platform is designed for clan organization, recruitment, and activity awareness, in accordance with Wargaming's API policies.